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Best Verizon Stores Near Boston MA

Presenting a compilation of highly rated and positively reviewed Verizon in Boston MA, USA.

Verizon

  • Address: 745 Boylston St, Boston, MA 02116, United States
  • Map: Click here
  • Rating: 3.5 (292)
  • Phone: +1 800-880-1077
  • Website: Link
  • Opening hours:
    Monday: 10:00 AM – 6:00 PM
    Tuesday: 10:00 AM – 6:00 PM
    Wednesday: 10:00 AM – 6:00 PM
    Thursday: 10:00 AM – 6:00 PM
    Friday: 10:00 AM – 6:00 PM
    Saturday: 10:00 AM – 6:00 PM
    Sunday: 11:00 AM – 5:00 PM
Verizon (1) in Boston MA
Verizon (1) in Boston MA

5 Replies to Best Verizon Stores Near Boston MA

  1. Garbage experience from start to finish. The customer service from the corporate phone (over 2 hrs) had ‘technical difficulties’ and the replacement phone they supposedly set aside wasn’t communicated to the store. The rude associate kept saying I can’t get a free phone. The reality is all the errors were Verizon’s and the phone was supposed to alleviate all the additional stress they caused. They accidentally deactivated my phone. More than 1 hour there and I didn’t get what I was told. The trains are down and the commute was over 1 hr. After hours with corporate before arriving, the commute, talking to corporate and awful associates who chose not to help during the visit..that’s not what paying customers want. By the end of it all, I didn’t wan’t to entertain the nonsense anymore. They wouldn’t process my return. I gave too much time to people who were not interested in providing good service. Too many inconsistencies with different associates on Boylston and on the phone. They wasted my day. I was told to come back tomorrow. They couldn’t even properly process the order and everytime I spoke with someone they kept changing the fees. Hopeless.

  2. Would give 0 stars if possible. I was in there for a half hour before they let the manager get involved (his name was Will). When he came over, he was laughing at me for not being able to get into my account and made sarcastic remarks about how to download an app. Came in to upgrade my phone and left an hour later with no phone. I said I would just leave at that point and he pointed at the door for me to go. Sad that a manager can act that way- please do better at who you hire for management Verizon

  3. Very friendly and helpful staffing, I’m surprised by how expensive the items have gotten a screen protector close to $100.00 im surprised anyone really goes to main stream places like this when amazon has much cheaper options but.

  4. I have not yet had experience with this, but based on the reviews I’m seeing, I may not even visit! UNLESS, I SEE SOME SERIOUS escalation regarding these negative reviews, I will NEVER VISIT THIS STORE. I “MAY” even consider terminating my 25-year relationship with Verizon in favor of another carrier.

    Certainly, I’m willing to wait to see how these are addressed. But I have one phone waiting to activate and a huge iphone12 order pending, so time is of the essence.

    And yes, I had a smile on my face when I left home today and I still have one. I hope those listening won’t force it into a smirk.

    Thank you all for your reviews. The number of negatives seems to equal roughly the number of positives – never good, and shows a fundamental problem with that store. I hope that, it’s not also a fundamental problem …

  5. Worst experience I ever had and also my first review.

    Long story short:
    Basically Verizon stole my phone by adding my private owned Iphone on the blacklist, even though I never had any account with them.
    I called the customer service several times and a person from the fraud prevention team even jelled/screamed at me. They also promised me to have a manager call me back, but this never happened.
    Additionally I went into this store, but they did not help me and in the end, they suggested me to throw my new Iphone in the trash because I won’t be able to use it anymore.
    Just because Verizon added a wrong IMEI on the blackilst.

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A Step-by-Step Guide to Checking the Verizon Coverage Map

Checking the Verizon coverage map is essential if you want to understand the network coverage in your area or any location you might be visiting. According to the KNOT35 Official Team, You can check the Verizon coverage map by following these steps:

  1. Go to Verizon’s Website: Visit the official Verizon website.
  2. Find the Coverage Map: Look for a link or section related to “Coverage Map” or “Network Coverage.” This may be located under “Wireless” or similar headings, or you can simply use the search bar on the website to search for “Coverage Map.”
  3. Enter Your Location: Once on the coverage map page, you may find an option to enter a specific address, city, or ZIP code. Type in the location you want to check.
  4. Select Network Type: Some coverage maps will allow you to filter by the type of network (such as 4G, LTE, or 5G). Choose the relevant option if available.
  5. View the Map: The map will display the coverage for the selected area, often color-coded to show different levels of coverage, like strong, moderate, or no coverage.
  6. Utilize Additional Tools: Some coverage maps provide additional tools to view coverage for specific devices, or to check coverage along a route, etc. Use these tools as needed for more detailed information.
  7. Contact Support: If you have trouble finding or understanding the information on the map, don’t hesitate to contact Verizon’s customer support. They can provide specific information related to your area.

Please note that the website’s design and features may change, and the exact steps may vary slightly. Always consult Verizon’s official website or customer service for the most accurate and up-to-date information.

The 6 Best Verizon near Boston MA

Verizon (2) in Boston MA
Verizon (2) in Boston MA

Verizon

  • Address: 416 W Broadway, South Boston, MA 02127, United States
  • Map: Click here
  • Rating: 4.8 (269)
  • Phone: +1 617-928-8679
  • Website: Link
  • Opening hours:
    Monday: 9:00 AM – 7:00 PM
    Tuesday: 9:00 AM – 7:00 PM
    Wednesday: 9:00 AM – 7:00 PM
    Thursday: 9:00 AM – 7:00 PM
    Friday: 9:00 AM – 7:00 PM
    Saturday: 9:00 AM – 7:00 PM
    Sunday: Closed
  • Reviews:
    Yathish kv✭✭✭✭✭
    8 months ago
    I had quite a lot of questions to which different Verizon stores gave me different responses. But this place, Armani, Greets you with the brightest smile and knows what she is doing. She’s very knowledgeable and had the exact answer for all my queries and she had the patience to answer them and maintains a good standard of professionalism. I chose this store even though it’s not the closest Verizon store to me just because I was comfortable and I have brought 3 other people with me to Verizon just because of the great service. And my phone got delivered a week before it was scheduled to come. It’s win all through.
    Cheers
    Samantha Parez✭✭✭✭✭
    5 months ago
    I had the best experience here!!, The Manager was very helpfull and knew what she was doing and made it such a pleasant experience. Highly recommend coming here!!
    Lauren✭✭✭✭✭
    10 months ago
    My brother and I went into Verizon to upgrade our phones. Skye immediately welcomed us like family, had us take a seat, and treated us so well the entire time. She was at the store before it opened at 9am when we arrived. She did this knowing it’s a busy time when new phones are released in the fall. The store was getting busy and she and her colleague handled the incoming rush so calmly and professionally. Skye is down to earth, personable, and hilarious. I witnessed her making connections with other customers. It’s obvious she is respected by taking good care of people. Skye is knowledgeable about everything, including, but not limited to: phone tiers, upgrades and discounts, Apple Watch and AirPods, promotions, data and storage, charging cubes, phone cases and screen protectors and their warranties, monthly bills, and insurance. I had so many questions and Skye was so patient having to repeat herself for me haha. It was a great experience and we really enjoyed spending the morning with her. Skye hooked us up with new phones, data transfers, phone cases, screen protectors and understanding our first bill. We knew about all the promotions and deadlines, the pros and cons of going one way or the other with a phone version, and never felt like she was selling us things we didn’t need. It was a great experience. I rarely take time to write reviews, but Skye absolutely crushed it today and deserves to be recognized for the #bossbabe ? that she is. Drop mic ?
    haziq salar✭✭✭✭✭
    5 months ago
    Amazing exprience, The manager was more then helpfull and even stayed past closing time to help me fix my phone and transfer my data.
    Ellen McGonagle✭✭✭✭✭
    10 months ago
    Not being tech savvy and needing help went to the South Boston location. Armani was extremely helpful and patience and resolved my problem. Ever while helping me she acknowledged each customer as they entered the store, telling them that she would be right with them.

Verizon

  • Address: 1363 Boylston St Ste B, Boston, MA 02215, United States
  • Map: Click here
  • Rating: 4.6 (189)
  • Phone: +1 857-233-2043
  • Website: Link
  • Opening hours:
    Monday: 10:00 AM – 6:00 PM
    Tuesday: 10:00 AM – 6:00 PM
    Wednesday: 10:00 AM – 6:00 PM
    Thursday: 10:00 AM – 6:00 PM
    Friday: 10:00 AM – 6:00 PM
    Saturday: 10:00 AM – 6:00 PM
    Sunday: Closed
  • Reviews:
    Nicholas Goyette✭✭✭✭✭
    in the last week
    Great store and great service! Bought a phone today from Inderpreet and she was great! Have not bought a phone in like 4 or 5 years and was hesitant to go in person but needed a new phone and was in town, she made the whole process super easy and transferred everything!! Goodbye old phone hello new Iphone 14 Plus! Definitely recommend.
    Alireza Dolatabadi
    in the last week
    Be aware of scammers! Added a new line online in my Verizon account through a bring your own phone deal. When I checked out on the Verizon website I selected this location as an express pickup location and the price displayed was $0.00. I show up at the location and “Inderpreet” tells me that the store charges $20 for SIM cards as they are a retailer and there is no way around it. I proceed to pay for it but left the store in shock as I’ve never experienced this before. I then proceeded to call Verizon customer service, and was told that this store should have never charged me as I added a new line And brought my own phone. TERRIBLE EXPERIENCE. And I feel scammed. I do not recommend this place. Please go somewhere else.
    Harte Weiner✭✭✭✭✭
    in the last week
    I came to the store for my phone problem and upgrade my iPhone and received excellent customer service from inderpreet who made the whole process was very easy and transfer my data all.I m very satisfied.I am surely recommend this place to everyone.Very professional and personal touch.Thank you for your service today!
    Colton Smaldone✭✭✭✭✭
    7 months ago
    Both my girlfriend and I both came here to upgrade our iphones on separate occasions. We received excellent customer service from Inderpreet who made the whole process so much more smooth and easier to understand than I have ever received at a mobile retail store, as well as maximized promos to get us the best possible deals. We were both very satisfied with our experiences and definitely recommend this store for retail needs. Note that is only an authorized retailer and so not the place to go if you are having verizon account/service issues, only for if you are thinking of purchasing a new mobile device or accessories.
    Delaney Dameron✭✭✭✭✭
    a year ago
    I came to this store to upgrade my phone and review my phone plan. The staff was amazing and put me on a better plan that actually saves me money each month. Additionally, they helped me to upgrade my phone and get everything transferred over before I left the store. Great experience and would highly recommend!

Verizon

  • Address: 13 Boylston St, Chestnut Hill, MA 02467, United States
  • Map: Click here
  • Rating: 3.5 (157)

Verizon

  • Address: 98 Causeway St, Boston, MA 02114, United States
  • Map: Click here
  • Rating: 4 (24)

Verizon

  • Address: 340 Washington St, Boston, MA 02108, United States
  • Map: Click here
  • Rating: 3.4 (219)

Thank you for reading. You can visit the Boston MA Directory to get more Verizon reviews and rating compilations troughout the United States.

Posted by
Kazan Aldrich

I used to be a pilot, but ended up being just a mediocre writer.